Buy with complete confidence as we offer a 365-day full money back, no quibble guarantee*. If you are not completely satisfied with your purchase, drop us a line and let us sort it out for you.

We want happy customers, and will always put you first. Promise.

 * please note, products must be unworn and in their original packing. 

Last Order Dates for Christmas

When you are buying the perfect geeky gift for a loved one, here are the dates that you need to know to make sure you get it in time for Christmas.

2018 Last Order Dates For Pre-Christmas Delivery
Destination Service Last Order Date
USA Standard shipping Wednesday December 12th
DHL Express Monday December 17th

Shipping 

We aim to dispatch all orders within 1 working day and an estimate of delivery times and cost are detailed below:

Service

Basket Value

Weight

Charges

Tracked Shipping

(10 to 14 working days)

$40 and over

N/A

Free

Tracked Shipping

(10 to 14 working days)

$39.99 and below

0.1kg to 0.6kg

 

Between $9 - $15

 

 DHL Express

(2 to 3 working days)

$39.99 and below

0.1kg to 70kg 

Between $17 to $195

PRE-ORDER ITEMS

Pre-ordered an item and wondering when it will come in stock?

The best place to check for due dates is on the product page on our website, we will update due dates as soon as we know of any change. Supplier dates are rarely set in stone so we will be as upfront and honest with you about any changes.

If we receive some stock but not enough to fulfill all pre-orders, we will dispatch on a first-come first-serve basis – and will send an email to everyone unlucky enough to not receive their item confirming the next delivery due date to make sure you are happy to continue with your order.

We do charge for pre-orders at the point of order, not dispatch – think of it as a pre-paid present to yourself!

Please note - if your order includes pre-order and non pre-order items, your order will be dispatched when the last item comes into stock.

If you do change your mind about a pre-order, just let us know by emailing us at help@geekstore.com and we will refund your money.

Returns

No longer want your order (within 365 days)?

Simple return your item to us and we will refund your order when we receive the item.

Just make sure you pop your delivery note (or something showing your name and order number) in the parcel so we can get your refund to you as quickly as possible. We aim to process all returns within 3 working days of them arriving.

Want to exchange your item?

Simply return your item to us providing details of the size you require on the delivery note and we will send your new item as soon as possible.

Changed your mind after you ordered?

If you submitted an order but changed your mind? Just let us know by emailing us at help@geekstore.com. As long as it hasn't been dispatched, we will do our upmost to meet your request. Simples.